Privacy Policy

 Last Updated: October 17, 2020

Information Collected

We collect information you provide to us directly for the sole purpose of business operations. Examples of information we collect include:

 

  • Your name, email address, and company when you sign up for our newsletter or submit a request on our website

  • Your mailing address, phone number, and payment and billing information when you purchase our products and services 

  • Any communications between OneCup and yourself, including emails

How we collect your information

We collect your information when you provide it (for example, the Contact Us or beta waitlist form on our website, responding to one of our surveys, etc.). We also collect information through social media (such as Facebook, LinkedIn, Twitter, Instagram, etc.). 

​Cookies are also used through our website. Please see the “Cookie Policy” section below for more details. 

Why we collect your information

We collect information for the following purposes:

 

  • To optimize your user experience if using our BETSY portal

  • To share our e-newsletters and other important updates (if you opt-in)

  • To contact you about beta openings

  • To improve the content we produce

  • To improve our products and services

  • To measure our performance success (as it relates to marketing and outreach)

Business Transfers

A business transfer could become necessary as we build our business. We could buy, sell, restructure, or dissolve (or a similar event) our business or its assets, and in the event of these circumstances, personal information could be part of the transferred assets. 

Data Retention

We retain information only for as long as it’s needed, and we intend to follow applicable laws when doing so. We follow the following protocols when determining information retention periods:

 

  • Length of time we have a business relationship with you, and as long as we are providing OneCup services to you

  • When there is a legal obligation to keep information for a certain period of time (for example, keeping transactional records)

Cookie Policy

Once you are a user of OneCup AI’s products and services, we use cookies to track and monitor your information in our BETSY portal, which is currently under closed beta. We collect cookies to analyze how our platform is performing, how you interact with it, and to improve your user experience.

Future Changes to our Privacy Policy

We reserve the right to update and/or change this policy at any time. It will be changed due to business changes, changes to our services or products, or applicable laws. Updated policies will be effective as of the published date. We will notify our users in the case of substantial changes to our Privacy Policy in the News section on our website, through our monthly e-newsletter, or by other means. 

Dispute Resolution/Arbitration

If you have comments, questions, or complaints about our Privacy Policy, please contact us first. We will attempt to resolve disputes and/or complaints according to this policy and applicable laws. 

Contact Information

Should you have any questions about our Privacy Policy, please use the following contact information, or use our contact form on our website.

OneCup AI

info@onecup.ai | 1-866-BETSYAI

1-866-BETSYAI
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